How can we help?

Include these details

• What you were trying to do
• What happened instead
• Your iPhone model and iOS version, when relevant

Please do not include passwords, payment-card information, or other sensitive information.

Purchases and restores

After Randly and Randly Plus are released, Plus will be available as a one-time, non-consumable App Store purchase. If you purchase it, you will be able to use Restore Purchases in the Plus tab with the same Apple Account.

Apple will handle billing and payment information. For refunds or billing-history questions after release, use Apple's purchase-support process.

Response

We read every support message and reply as soon as reasonably possible. This page does not use a tracking form.